1 The phrase "24/7" seems to be generally understood among an American English audience If your intended audience is global, the idiomatic phrases should be avoided Your original example ( Our service is provided in a 24/7/365 environment) has several possible interpretations User support is available by phone 24 hours per day, every dayInterpreters access and change profile info, availability, accept or reject appointments 24/7/365 PSA Now you can brand our national award winning "Interpreters Save Lives" 90second Public Service Announcement with your own logo for placement on your organization's website Background – 24/7/365 24/7/365 has appeared more regularly in the last couple of years or so, and is of course inspired by the use of the term 24/7 to mean 'all the time', ie 24 hours a day, 7 days a week With its embellishment of 365, this new variation emphasizes the fact that something happens not only all day, but also on every day of the calendar year, with no breaks
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24/7 365 logo